BUSI 3007 Midterm Exam Week 3 (Ver 2)

BUSI 3007 Midterm Exam

1. According to Thite (2004), in order for knowledge to be a strategic goal leading to a competitive advantage, it must be:

2. According to the Collison and Parcell textbook, in order to create an environment in which knowledge flourishes, we need:

3. According to the Collison and Parcell textbook, Knowledge Management is about all of the following processes except:

4. Knowledge validation refers to:

5. According to Collison and Parcell, the starting point for using the holistic model:

6. Organizational knowledge is embodied in:

7. According to Collison and Parcell, "captured knowledge" requires ____________________.

8. The three fundamental knowledge processes are:

9. The four pillars that support KM initiatives are:

10. Who creates valuable organizational knowledge?

11. According to economists (Knapp, 1988), ___________ is becoming the most important product in the United States.

12. Information Technology (IT)-centric KM focuses on:

13. According to Thite (2004), a main reason why KM has focused more on technology than on HR is because: 

14. According to Herzberg's Two Factor Theory of Motivation (Hendriks, 1999), hygiene factors are unlikely to contribute to:

15. According to Thite (2004), learning in an organization is mostly:

16. How is second-generation KM different from first-generation KM?

17. People share knowledge because:

18. According to Knapp (1998), the best reason for companies to embrace knowledge management is:

19. In second-generation KM, Knowledge Life Cycles are seen as:

20. According to the Collison and Parcell textbook, knowledge management focuses on more than just know how because it is also important to have:

21. According to Hendriks (1999), before knowledge sharing can take place, the knowledge owner must ________________ their knowledge.

22. Knowledge integration is:

23. Second-generation KM focuses on:

24. According to the Collison and Parcell textbook, the process of creating knowledge begins with _____________.

25. According to Hendriks (1999), a common motivation to introducing technology into the workplace is that it may _________  the individual knowledge worker.