BUSI 650 Week 3 Quiz 2

1. Which of the following is not a problem commonly found when monitoring?

2. In quality control there are two major types of inspection: measurement of a scaled variable and existence of a characteristic.

3. There are five stages of effectiveness in terms of the role their operations play in terms of strategic business objectives.

4. Which one of the following perceptual measures corresponds to a company that is in the internally neutral stage of operational effectiveness?

5. Which of the following distributions can best represent the number-of-defects c chart?

6. Some benefits of the balanced scorecard include:

7. Which of the following is not a step in constructing control charts?

8. FMEA stands for:

9. ISO 9000 is a series of standards covering environmental management systems, auditing, labeling, and life-cycle assessment.

10. Which one of the following perceptual measures corresponds to a company that is in the internally supportive stage of operational effectiveness?

11. Which of the following is not a part of a house of quality display?

12. Which of the following was identified by Professor Thompson as one of several threats to team creativity?

13. Quality function deployment (QFD) starts by using “voice of the customer” (VOC) data in

14. Six Sigma (DMAIC) is best applied when:

15. Six Sigma is better applied on for-profit than in nonprofit organizations.

16. Lean Sigma is a combination of Six Sigma and lean tools appropriate when both too much variation and waste exist in a process.

17. Process capability analysis does not depend on:

18. Which of the following is not an original component of reengineering?

19. The Malcolm Baldrige National Quality Award was first awarded to Motorola in 1988.

20. A literal interpretation of six-sigma is:

21. An expectation of business process design is that the improvements in performance will be at a minimum incremental.

22. Which of the following is false about quality function deployment (QFD)?

23. Which term compares an organization’s processes with the best practices to be found in its industry or others?

24. Design of experiments (DOE) includes Taguchi methods.

25. Choose a common problem from the measure phase.